National Inclusion Week | Redefining Inclusivity: What It Means for Mobility and Accessibility
National Inclusion Week | Redefining Inclusivity: What It Means for Mobility and Accessibility
This National Inclusion Week, AJM Choice's Michaela White, Clinical Manager, writes about redefining inclusivity.
Inclusivity is a word we hear often, in workplaces, in schools, in healthcare, and across society. But what does it really mean when it comes to mobility?
For some, inclusivity is about fairness and making sure everyone has equal access to spaces and services. For others, it’s about representation and ensuring people with disabilities are visible and recognised.
Both are important, but at AJM we believe inclusivity goes much deeper. It’s about creating an environment where people feel truly supported, empowered, and able to participate in life on their own terms.
More than access
Mobility has historically been treated as a “functional” need, focused on equipment that gets someone from A to B. While access is crucial, true inclusivity means asking: What experiences do people want to have along the way?
A wheelchair or mobility aid is not just a piece of equipment. It’s the tool that allows someone to join friends at the cinema, attend a family wedding, or travel independently to work. When we see aids as life-enablers rather than functional devices, inclusivity becomes less about meeting the bare minimum and more about unlocking potential accessibility.
Personal choice and tailored support
No two people use mobility equipment in the same way. What works in one environment may be restrictive in another. That’s why inclusivity must also mean choice.
At AJM Choice, we are “manufacturer-agnostic.” We don’t push a single brand or solution. Instead, our clinical team listens, evaluates, and tailors recommendations around each person’s lifestyle, environment, and goals. Sometimes that means suggesting a powered chair for outdoor access, sometimes it’s an adaptive buggy for family outings, and sometimes it’s a combination of different aids.
Inclusivity, to us, means ensuring people aren’t forced into a one-size-fits-all approach. It’s about supporting their independence their way.
Beyond equipment: environments and awareness
Even with the right aid, inclusion can only happen if environments are welcoming. That means making every day spaces easier to access, from healthcare settings to leisure facilities, transport hubs to local community spaces. What matters most is that the environments people need and want to access are designed to invite participation, not prevent it.
Awareness is just as important. Too often, assumptions or a lack of understanding creates invisible barriers. Inclusivity requires awareness and a shared responsibility, not only from healthcare professionals, but from families, employers, service providers, and society as a whole.
Our commitment
At AJM, we see inclusivity not as a buzzword but as a responsibility. It shapes the way we prescribe, recommend, and support. It’s the reason we work with a broad network of suppliers, invest in clinical expertise, and continue to advocate for accessibility across environments.
Inclusivity means independence. It means dignity. And ultimately, it means belonging.
This National Inclusion Week, we’re proud to celebrate that commitment and to keep asking: how can we make mobility care more inclusive both today and tomorrow?
