Seeing the person, not the wheelchair — a reminder for International Day of Persons with Disabilities

Every year, the International Day of Persons with Disabilities encourages people to stop, reflect and consider how society can become more inclusive. For many individuals who use mobility equipment, the biggest barrier they encounter is not the wheelchair itself, but how others respond to it.

At AJM Choice, we work with people every day who want the same things as anyone else: independence, opportunity and confidence in the decisions they make about their mobility. This day provides an opportunity to highlight how small changes in understanding can make a significant difference to someone’s experience in daily life.

Seeing beyond the equipment

A wheelchair does not define a person. It is a tool that supports movement, safety and participation. Yet, for many individuals, the wheelchair becomes the first thing others focus on. This can create assumptions about ability, independence or lifestyle that are often inaccurate.

A more inclusive approach begins with something simple: seeing the individual before the equipment. This means acknowledging their goals, personality and daily routines rather than focusing on the challenges you think the equipment represents. It helps create interactions that are respectful, confident and centred on what matters to the person.

Why understanding matters

Inclusive attitudes play an essential role in wellbeing. When people feel seen for who they are, rather than the equipment they use, it supports confidence and reduces anxiety in public spaces. Positive interactions also encourage participation in work, education and community life, which are fundamental to overall wellbeing.

For many people, mobility equipment enables freedom. It helps them live independently, spend time with family, travel safely and stay active in their communities. By recognising equipment as an enabler, not a limitation, we create a culture where people feel supported rather than defined by their mobility needs.

Supporting choice and individuality

Mobility is personal. No two individuals use equipment in the same way, and each person has different goals and preferences. The right chair, seating setup or accessories should reflect these priorities. When equipment aligns with identity and daily life, it supports confidence, participation and long-term comfort.

We take a person-centred approach to every assessment. We focus on understanding what the individual wants to achieve, the environments they move through and the personal details that matter to them. This helps ensure recommendations reflect who they are, not just their clinical needs.

How we can all contribute to inclusion

Small actions contribute to a more inclusive society. These include:

• Speaking directly to the person, not to someone accompanying them

• Asking before offering help

• Respecting personal space and not leaning on a wheelchair

• Using clear, person-first language in conversation

• Recognising that mobility equipment is part of someone’s independence, not a limitation

• These simple steps allow everyone to feel more confident and respected in daily life.

A message for International Day of Persons with Disabilities

Today is a reminder that inclusion is built through understanding, not assumptions. When we see the person before the wheelchair, we create a society that values individuality, independence and participation.

We remain committed to supporting individuals with mobility solutions that align with their needs, identity and goals. By listening, adapting and working collaboratively, we can contribute to a more inclusive and respectful environment for everyone.

For more information on how AJM Choice supports personalised mobility, contact the team.